Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive a notification once your order has been dispatched.

During periods of high order volume, processing times may be slightly delayed. We appreciate your patience and understanding.

Shipping Rates & Delivery Times

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times:

• United Kingdom: 2-5 business days

• Europe: 2-5 business days

• International: 7–15 business days

Please note that delivery times are estimates and may vary due to factors beyond our control, including customs processing, postal delays, or adverse weather conditions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (where applicable).

International Shipping

We ship to selected international destinations. Customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.

Incorrect Address Information

Please ensure that all shipping details are accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses. Additional shipping charges may apply for reshipment.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost in transit, please contact us at [your email address]. We will work with the shipping carrier to investigate and assist in resolving the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the item and packaging. We will review the issue and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: nikita,jg@gmail.com

Business Hours: Monday–Friday, 9:00 AM–5:00 PM